Successful mobile marketing is an art, including multiple strategies and techniques, and it can be difficult to know where to begin. This article will take some of the guesswork out of the process of promoting your business in the mobile realm.
Shorten your URLs, both in text form and for QR codes. The more difficult and lengthy the URL is, the more complex your message or QR code will become. Make these simpler for people to access by using a URL shortening site, and customers will be happier with the end results.
Know your hours. You do not want to be messaging customers while they are sleeping or having dinner. Try to avoid bothering them on holidays or Sundays, unless it is important. Your customer does not always want to be dealing with your texts, so make sure you are only texting at good times.
Test your program before you start it. Customers do not like broken links, or dead images. Have your business, family, or even a few customers test your messages before you start sending them en masse to your market. Get their feedback to perfect whatever might go wrong, and your customers will thank you for it.
Treat your customers like people. Instead of just bombarding them with sales information constantly, consider messaging them occasionally with relevant information to their everyday lives. If you find an interesting blog on saving money, for example, send them a link. This lets them know you are not just considering them to be a source of income for you.
Never forget that everything about your marketing campaign is designed for your customers. Mobile marketing is based around knowledge of what your customers need and want. You will not earn income if you are unaware of the needs and wants of your customers. Get to know them as much as you possibly can.
To get the most from your mobile marketing campaign, it is important to be familiar with a wide variety of mobile devices. Sample many different types of mobile devices to give yourself the best possible idea of things that your customers experience.
There are a lot of tools available to you as a mobile marketer, so make sure that you’re always willing to utilize them. Today’s modern mobile devices not only have the ability to call and text, but they play and record videos too. This means there are quite a few ways you can interact with your customers.
Be careful that you don’t come across as a stalker to your customers when mobile marketing. You don’t want to make it seem as if you’re inquiring about their exact location, and if you do happen to know where they’re at, maybe you shouldn’t relay that info. The “I’m watching you” feeling is very unsettling.
You know by now that you should be interacting with your customers via mobile marketing, but you can also ask your customers to interact with you. You send them videos and messages; maybe you should ask if they have anything they want to send. Especially if you have a blog affiliated with your business, posting user videos there can increase your profile.
Be sure to send text messages. People usually have a ringer that will go off whenever they receive a text. They also tend to check it right away. Just make sure to send small files such as photos of a new product that you have available, thus allowing the customer the option of receiving texts or not.
Here is an tip for anyone new to mobile marketing. Go to your customers and promote in a way that matches their behavior. Many people use social networking sites or search for local products through mobile apps or mobile browsers. Advertise on the these areas to your audience better.
To take your mobile marketing to the next level, promote your phone number. It sounds mundane to promote a telephone number when the mobile marketplace is chock full of location aware services and directions on demand. But, do not forget most mobile devices are phones. Get your phone number out in the open. Place it prominently on the home page of your optimized website. Just one click of that phone number gives them easy access to your company.
Keep messages short. Remember, in this fast paced world that cellphones are now a part of, shorter is better. It takes less time to read a direct, short message than it does to read a lengthy appeal for business. Keep your communication direct and concise so that people actually read what you send them.
Learn to think like your audience does, and make your mobile marketing campaign all about them. You may only have a second or two to capture their attention, and you need to convince them quickly that you have something that they want. Use social media to find out what they are talking about, and then try and fulfill their needs.
When using mobile marketing, build your database the right way- get permission first. Don’t just add cell phone numbers without a confirmation. Give customers an opt-out option where they can click either yes or opt-out to confirm . This way you will have fewer complaints from users who don’t want the advertisements.
Send offers once a week or less often. Studies have proven that the best frequency to send offers out is a little less than once a week. If you do this customers will think that they may miss out if they don’t go ahead and visit your page. It is easy for a customer to ignore an offer when they think the next one is just around the bend.
There may be a variety of mobile marketing techniques, but they all share the same foundation. They just vary in terms of technology and application. Just employ a little common sense and a little research to identify the methods that will work best for you in your situation.